Terms of Service

1. Service Description

AEROQ Pro provides automated first-pass CNC manufacturing quote estimates based on CAD data (STEP files), technical drawings (PDF), and manual inputs provided by users. The service is operated by Shaw Research & Development Ltd.

2. Quotes Are Estimates

All quotes generated by AEROQ Pro are non-binding first-pass estimates for RFQ triage and may require manual verification before acceptance. Users are responsible for validating:

• Drawings and specifications
• Tolerances and surface finishes
• Material requirements and certifications
• Manufacturing feasibility and commercial fit

3. File Handling & Privacy

Uploaded STEP and PDF files are processed server-side for geometry analysis, drawing review, and quote generation. Files are not kept as a customer design library and are periodically cleaned up after processing. We do not share customer CAD data with third parties.

4. Acceptable Use

• Only upload files you have the right to share.
• Do not attempt to abuse, reverse engineer, overload, or disrupt the service.
• Do not use the service for illegal purposes.

5. Credits & Billing

Quote credits are consumed when generating quotes. Credit packs do not expire. The current billing model is pay-as-you-go credit packs, not subscription billing. Refunds are handled on a case-by-case basis.

6. Limitation of Liability

To the maximum extent permitted by law, AEROQ Pro and Shaw Research & Development Ltd are not liable for indirect or consequential losses arising from the use of the service.

7. Contact

For support inquiries, please use the contact page or application interface.